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Mastering Patient Flow: Using Lean Thinking to Improve Your Practice Operations, 3rd... LISTEN TO AUTHOR ELIZABETH WOODCOCK ON XM RADIO: Mastering Patient Flow - Using Lean Thinking ... Elizabeth W. Woodcock is a professional speaker, author and trainer... http://www5.mgma.com/ecom/Default.aspx?action=INVProductDetails&args=2060&tabid=138

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Mastering Patient Flow, 3rd Edition- Audio Recording Abridged Version- Item 7076 By Elizabeth W. Woodcock, MBA, FACMPE, CPC ... Elizabeth W. Woodcock lends her voice to the audio recording of Mastering Patient Flow. http://www5.mgma.com/ecom/Default.aspx?action=INVProductDetails&args=3892&tabid=138

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Mastering Patient Flow, The Efficient Physician DVD- Item 7078 $149.00 Quantity: Item 7078 By Elizabeth Woodcock, MBA, FACMPE, CPC Are you in the ... Based on the newest edition of Woodcock's best-selling book, Mastering Patient Flow:... http://www5.mgma.com/ecom/Default.aspx?action=INVProductDetails&args=3895&tabid=138

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Best Practices- Denial Management DVD- Item 7077 $149.00 Quantity: Item 7077 By Elizabeth Woodcock, MBA, FACMPE, CPC Is your desk swamped with denials from insurance companies? http://www5.mgma.com/ecom/Default.aspx?action=INVProductDetails&args=3893&tabid=138

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Best Practices- Managing Appointments & No-Shows DVD- Item 7081 Quantity: Item 7081 By Elizabeth Woodcock, MBA, FACMPE, CPC If appointment no-shows plague your practice, this may be the best 45 minutes you’ve ... http://www5.mgma.com/ecom/Default.aspx?action=INVProductDetails&args=3898&tabid=138

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Front-Office Training: It all Starts Here! DVD- Item 7038 $99.00 Quantity: Item 7038 By Elizabeth Woodcock, MBA, FACMPE, CPC The operations of your front desk are critical to optimizing patient service and ... http://www5.mgma.com/ecom/Default.aspx?action=INVProductDetails&args=3963&tabid=138

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Patient Collections in the Era of Consumer-Directed Health Care DVD- Item 7080 $99.00 Quantity: Item 7080 By Elizabeth Woodcock, MBA, FACMPE, CPC In the era of consumer-directed health care, more financial responsibility is in the ... http://www5.mgma.com/ecom/Default.aspx?action=INVProductDetails&args=3897&tabid=138

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Operating Policies & Procedures Manual for Medical Practices, 3rd edition - Item 6495 Elizabeth W. Woodcock, MBA, FACMPE, CPC, and Bette A. Warn, CMPE http://www5.mgma.com/ecom/Default.aspx?action=INVProductDetails&args=1089&tabid=138

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The Physician Billing Process: 12 Potholes to Avoid in the Road to Getting Paid, 2nd... ... Walker Keegan, PhD, FACMPE; Elizabeth W. Woodcock, MBA, FACMPE, CPC; Sara M. Larch, ... Authors Deborah Walker Keegan, Elizabeth W. Woodcock, and Sara M. Larch have... http://www5.mgma.com/ecom/Default.aspx?action=INVProductDetails&args=4289&tabid=138

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Customer Service that Rocks! (DVD) - Item 9021 $79.00 Quantity: By Elizabeth Woodcock, MBA, FACMPE, CPC Perfect for training staff at all levels, this 45-minute session opens with a lesson ... http://www5.mgma.com/ecom/Default.aspx?action=INVProductDetails&args=4883&tabid=138

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Revenue Cycle Management: Don’t Leave Money on the Table (DVD) - Item 9020 $89.00 Nonmember $99.00 Quantity: By Elizabeth Woodcock, MBA, FACMPE, CPC A host of new challenges and opportunities are affecting the revenue cycle this year. http://www5.mgma.com/ecom/Default.aspx?action=INVProductDetails&args=4882&tabid=138